Please choose carefully before placing an order. Poppie Pack cannot offer refunds for change of mind or wrong selection. Poppie Pack may allow exchanges at Poppie Pack absolute discretion, subject to product availability, and at Poppie Pack reasonable discretion.
Poppie Pack cannot offer refunds or replacement of goods that are damaged through misuse, including by failure to exercise reasonable care.
In the unlikely event that you receive a product that you consider to be faulty or damaged you must notify Poppie Pack in writing within twenty-four hours of receipt and must be returned and received by Poppie Pack within 7 days of such notice. Any failure to notify Poppie Pack within the timeframe specified shall be deemed acceptance by you that the relevant product is free from any damage whatsoever. Returned products shall be subject to inspection by Poppie Pack prior to any exchanges or refunds being granted. To the extent allowed under law, no refunds will be provided for any defects that can be reasonably rectified.
In order to be fully eligible for an exchange or return, you must: Contact Poppie Pack with the request and reason for the return via email to email@example.com within 24 hours of delivery; Return the product in the condition delivered (no additional damage) together with any certificates and documentation, within 7 days for Australian customers and 14 days for international customers of notice to us; and Return the product with original invoice received identifying the order.
If any legislation operates to prohibit or restrict the exclusion, restriction or modification